Multi-location operators
Same playbook across 3+ locations: per-site NVR + a central aggregation console you (or your district manager) can use to look at any site's cameras with a single login.
Custom is for environments where Advanced does not stretch
POS & cashier integration
Camera clips automatically tagged with the POS transaction ID, void code, employee shift. Search "show me every void over $50 this week" and get the camera clips, not just the receipt log.
Access control + cameras
Door readers (HID, ProxKey, mobile credential) wired to the same network. Camera clip auto-pulls when an after-hours badge swipe happens.
License plate recognition
Long-range LPR cameras at parking entrances. Allow / watch / block lists. Auto-alert when a flagged plate enters. Great for repeat shoplift cases or chronic parking issues.
Environmental sensors
Temperature, humidity, water-leak, smoke, door-open contacts. Tied to the same alert system as cameras so a walk-in cooler going out of range pages the manager.
Alarm panel integration
Existing DSC, Honeywell, or Bosch alarm panels can publish events into the camera system so an alarm trip auto-pulls and saves the camera clips.
How Custom is scoped
No two Custom builds are alike. Every Custom engagement starts with the same five-phase scoping process so we both know exactly what is being built before any cabling happens.
- 1
Scoping call (free, 60 minutes)
Walk-through of what you want covered, what systems exist, what regulators or insurers require, what budget envelope. Recorded so we both have the same notes.
- 2
Site walk + drawing (paid, $250 deposit credited toward install)
On-site visit, camera-position sketch on a real floor plan, network audit of existing infrastructure, list of integration touchpoints (POS, access, alarm).
- 3
Written scope + fixed-price quote
2-3 page document covering: every camera position with FOV notes, every integration with which protocol, retention plan, off-site backup, who has admin, change-order policy. You sign before phase 4.
- 4
Staged rollout
Cabling first (often outside business hours). NVR + integrations second. Camera commissioning third. POS / access / alarm tie-in fourth. Each phase has a milestone the operator confirms.
- 5
Launch + 60-day support
Production cutover, runbook handoff (who has admin, how to revoke staff, who to call). 60 days of bug fixes included on Custom (vs. 30 on Advanced) because the integrations have more moving parts.
Common Custom integrations
- POS systems: Square, Toast, Clover, Lightspeed, NCR, Aloha, Micros. Per-transaction camera tagging via webhook.
- Access control: HID iCLASS / SE / Mobile, Schlage, Allegion, ProxKey, Aiphone intercoms. Camera-on-badge-swipe.
- Alarm panels: DSC PowerSeries, Honeywell Vista, Bosch B-Series, GE/UTC NetworX. Event-driven camera capture.
- License plate registries: Plate-recognition API to your own allow/watch/block list (or a Flock-Safety-equivalent self-hosted alternative).
- Environmental: Temperature/humidity (DS18B20, AM2302), water-leak (PWM-based), door contacts, gas detectors, smoke. MQTT or Modbus.
- Multi-site aggregation: Per-site NVR + a central viewing portal. Single login across locations. Optional per-location dashboards for district managers.
Pricing notes
How Custom is priced: Custom is always fixed-price after the scoping process. There is no "$X per camera" rate because the integrations dominate the cost on Custom. Most Custom builds land between $8,000 and $25,000 for a single site; multi-location is bid per-location.
- $250 site-walk deposit — refunded against the install if you proceed, kept if you walk. Keeps the design-only-shoppers respectful of the operator's time.
- Hardware at cost + 12-15% markup — itemized so you can verify against MSRP.
- Change orders priced before the change — if you decide mid-install you want a fifth POS terminal tied in, that gets a written change order before any new wire happens.
- Multi-site discount — per-location pricing comes down 8-12% on the second and subsequent sites because the integration playbook is reused.
Common questions about Custom
Will you work with my existing alarm/access vendor?
Yes, where the existing vendor cooperates. Most do — they have an established system on-site already, and adding camera integration doesn't displace their service. Where they don't cooperate, the scope document calls that out before you commit.
Can a Custom build include AI vision?
Absolutely. The AI Integration tier is an add-on layer; on Custom builds it's typically scoped from day one rather than added later.
What if my POS does not have a webhook?
For older POS systems we can sometimes tail the receipt printer's serial output or watch the journal file. The scoping doc covers what's possible per system.
Is Custom available outside south central Indiana?
On-site work is in Bartholomew, Brown, Jackson, Jennings, and Scott counties. For locations outside that range we partner with a local low-voltage installer for the cabling and I handle the integration / commissioning remotely with a one-day on-site for cutover.