Industry · Retail & food service

POS-tied cameras + drive-thru plates
+ walk-in cooler alerts

Multi-zone retail with POS-aware recording. Every drawer-open is a clip. Drive-thru / parking plate camera with allow / watch lists. Walk-in cooler temperature alerts to your phone. Tamper detection on cameras. Closing-checklist computer-vision check.

Restaurants, convenience stores, salons, repair shops, multi-location franchises.

What POS integration actually does for you

Every drawer-open clipped

The POS sends a webhook on each transaction. The NVR auto-tags the camera clip with the transaction ID, total, employee, void code (if any). Search "show me every void over $50 last week" and get the camera clips, not just the receipt log.

Sweetheart-deal detection

The AI vision layer flags suspicious patterns: same customer at the same employee 5+ times in a week, drawer-open with no transaction code, void-then-refund within 60 seconds. Plain-English daily digest.

Drive-thru plate read

For QSR with drive-thrus, the LPR camera reads plates entering the lane. Allow-list common customers (no alerts) / watch-list known dispute cases / block-list documented harassment / theft.

Walk-in cooler alerts

Temperature contact in the walk-in. Phone alert if it crosses 40°F (or your operator-set threshold). Common cause of $1,000+ losses; $35 of sensor.

Closing-checklist CV check

The AI verifies the closing checklist: lights off, register drawer open + empty (cash drop completed), back door locked. Sends a closer's selfie + checklist confirmation to the operator.

Cameras on isolated VLAN

Cameras can NEVER reach the POS network. Cameras can NEVER reach the guest Wi-Fi. The POS network can NEVER reach the cameras. Three-way isolation, documented in the audit pack.

POS systems supported

What a typical retail engagement covers

PCI compliance considerations

If you handle card payments, you have PCI obligations. The camera-network isolation described above (3-way segmentation) is a baseline PCI-DSS requirement. The audit pack includes a PCI-network-segmentation diagram you can hand to your acquirer or PCI-DSS auditor. For full PCI-DSS attestation we recommend pairing this engagement with a Red Team external assessment — see TCG Red Team.

Common questions from retail / food

Will the POS integration slow down my register?
No. The webhook fires from the POS asynchronously after the transaction completes. The NVR receives + tags the clip server-side; the register doesn't wait for it.
Can I see clips remotely from home?
Yes. Native NVR mobile app + optional self-hosted portal on your domain. No third-party cloud subscription required.
My current camera vendor lets me share access with the franchisor. Can yours?
Yes. The audit pack includes a per-franchisor read-only viewer account documented for the franchisor's monthly review. They get scoped access, you keep admin.
What if a customer claims they were charged for something they didn't get?
The transaction-tagged clip is your direct dispute evidence. Pull the clip by transaction ID in seconds, send to the cardholder or the chargeback rep with a timestamp.